Our Terms & Conditions
These Terms & Conditions govern your use of the Just Casino platform at justcasino-aud.com. By registering an account or placing a wager you accept every clause set out below, so please read them before you play.
Accepting Our Terms
By ticking the acceptance box during registration, creating an account or otherwise using our platform, you confirm that you have read, understood and agreed to be bound by these Terms & Conditions. The agreement takes effect the moment your account is created and remains in force until either you close your account or we terminate it under these terms.
If any clause is held to be invalid under applicable law, the remaining clauses continue in full force. If you do not accept any part of these terms, you must stop using our platform immediately and withdraw any funds held in your account.
- Your continued use of the platform after we publish an update constitutes acceptance of the revised terms.
- These terms apply together with our Privacy Policy and any specific bonus or promotion rules published alongside them.
- No oral or written representation by any third party modifies these terms.
Who May Register
You may hold an account with us only if you are at least 18 years old, or the minimum legal gambling age in your jurisdiction if higher, and you are not resident in a restricted territory. We currently do not accept players from the USA, France, the Netherlands, Spain, Italy, Belgium, Sweden, Portugal, Greece, Russia, Ukraine, Latvia or Lithuania.
Each person may hold one account only. You must register in your own legal name, and you are responsible for keeping your login details confidential. All activity under your account is presumed to be yours.
- One account per person, per household, per IP address and per payment method.
- You must be 18 or over, or the higher legal age where you live.
- Accounts opened with false information may be suspended and winnings voided.
- We may request identity verification at any point during your relationship with us.
Deposits and Withdrawals
You may deposit with PayID, Neosurf, CashtoCode, Visa, Mastercard, MiFinity, Jeton, Skrill, Bitcoin, Ethereum, Tether or Litecoin. The minimum deposit is 30 AUD, and we charge no fees on deposits or withdrawals. Withdrawals are available via Bitcoin, Ethereum, Tether, Litecoin, MiFinity or bank transfer, with a minimum of 30 AUD and a weekly ceiling of 7,500 AUD per player.
Before your first withdrawal we must complete KYC verification: a government-issued ID, proof of address and proof of payment method. Crypto withdrawals are processed within up to 24 hours; fiat withdrawals take one to three business days. We may require re-verification afterwards if we have reasonable grounds to do so.
An account with no login or transaction activity for 12 consecutive months is treated as dormant. We may apply an administrative fee to dormant accounts in line with applicable law, and we will notify you before any fee is charged.
Bonus and Promotion Rules
Bonuses, including the welcome offer, Friday reload, weekend cashback, tournaments and prize draws, carry their own published rules which form part of these terms. The standard welcome bonus is subject to a 40x wagering requirement and must be completed within 7 days unless a promotion states otherwise.
While an active bonus is in play, the maximum permitted bet is 5 AUD per spin or round unless stated otherwise. Bets above the cap, or wagers placed on excluded games, may result in the bonus and any associated winnings being removed from your account.
- Wagering requirements must be completed before bonus funds convert to withdrawable cash.
- Each bonus is limited to one claim per person, household, IP address and payment method.
- Expired bonuses and unfinished wagering forfeit the bonus balance.
- We may void winnings and withhold withdrawals where bonus rules are breached or a promotion is misused.
- Promotional funds hold no cash value and cannot be transferred between accounts.
Prohibited Conduct
We expect honest play. The following conduct is strictly prohibited, and any breach may lead to confiscation of winnings, account closure and permanent exclusion from our platform.
We use fraud-detection tools to identify irregular play patterns, and our decision on prohibited conduct is final where supported by clear evidence.
- Fraudulent deposits, stolen payment details or any criminal activity.
- Chargebacks, reversed withdrawals or disputed transactions.
- Multiple accounts used to multiply bonuses or circumvent limits.
- Collusion with other players or exploitation of software errors.
- Use of bots, automated systems or third-party tools to place wagers.
- Masking your location with a VPN, proxy or similar technology to bypass restrictions.
- Playing from a restricted jurisdiction.
Responsible Play Tools
Gambling must remain entertainment, not a financial strategy. Within your account settings you can set daily, weekly or monthly deposit limits and loss limits, and activate session reminders that tell you how long you have been playing.
If gambling stops being fun, you can self-exclude for a set period or permanently by contacting our support team, available 24/7 via live chat or at [email protected]. During a self-exclusion we will close your account, return any withdrawable balance and take reasonable steps to prevent marketing contact. Free confidential support is available from Gambling Help Online on 1800 858 858.
Where we notice signs of gambling-related harm, we may contact you, apply protective limits or, in serious cases, suspend the account in your interest. These steps are protective, not punitive, and you may always ask us to explain any action taken.
Closing Your Account
You may close your account at any time by contacting support. We will process the closure and return your withdrawable balance through a verified payment method. Where a bonus is active, wagering terms apply before remaining bonus funds can be paid out.
We may suspend or close an account where these terms are breached, where verification cannot be completed, or where we are legally required to do so. We will give reasons where the law permits.
Complaints should first be raised with our support team, who will respond within a reasonable timeframe and provide a reference number. If the matter is unresolved, you may escalate it to the management, and we will review the file and issue a final response.
Our platform operates under licence 8048/JAZ2020-13 issued by Antillephone N.V. in Curaçao. These terms and any dispute arising from them are governed by the laws of Curaçao, without prejudice to mandatory consumer protections in your country of residence.
Changes to These Terms
We may update these Terms & Conditions at any time to reflect changes in law, regulation, our licence or our services. The current version, with its revision date, is always published on this page.
We will notify registered players of material changes by email or an in-platform message at least 7 days before they take effect, unless a shorter period is required by law or by a regulator. Continued play after the effective date means you accept the updated terms; if you disagree, you may close your account before that date.
Just Casino Frequently Asked Questions
How old do I have to be to play at Just Casino?
You must be at least 18 years old, or the higher minimum gambling age in your jurisdiction, and you must not be resident in one of our restricted countries.
When do you need to verify my identity?
We must complete KYC verification before your first withdrawal. We ask for a government ID, proof of address and proof of your payment method, and we may re-verify later if needed.
Can I have more than one account?
No. We allow one account per person, household, IP address and payment method. Multiple accounts may result in closures and forfeiture of winnings.
What happens if I use a VPN to access the platform?
Masking your location to bypass restrictions is prohibited conduct. We may void winnings, close your account and retain deposits where misuse is confirmed.
How will I know if the terms change?
We notify registered players of material changes by email or in-platform message at least 7 days before they take effect, and the current version is always on this page.